Questions, suggestions en complaints

We like to help you to find your way

Questions and suggestions

Do you have a question, suggestion or comment? Please let us know. We do all we can to optimise and improve our services. Fill in the contact form below. We will then contact you. Or, perhaps, you find the answer among the frequently asked questions.

Complaints

Parents and children are at the heart of our services. We will do all we can to offer your child the best possible care. Yet, you may not be entirely satisfied. In that case, please contact us, and let us know. No matter what question or complaint you have, we will find a solution together. To us it is of great importance to settle complaints in a satisfactory manner. In our complaints procedure (pdf) you can read how Wonderland handles complaints.

Allow your child to have the best development

We find it very important to provide you and your child with the best possible start at our day care facilities. That is why we invite you to visit one of our locations for an introduction and to have a guided tour. You are very welcome to drop by one of our facilities and get a taste of the atmosphere. It will be an excellent opportunity to ask all your questions.